Harman Kardon Onyx Studio 9

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Onyx Series

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Note: This action will erase all settings and Bluetooth data from the device. You will be required to pair and connect to your devices again after this action is done. 

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Onyx

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1. Turn the speaker ON
2. Press and hold the Bluetooth & Power button for more than 3 seconds
3. The speaker will power off and be factory reset

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Onyx Mini, Onyx Studio 2, Onyx Studio 3, Onyx Studio 4

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1. Turn the speaker ON
2. Press and hold the Volume (+) & Phone button for more than 3 seconds
3. The speaker will power off and be factory reset

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Onyx Studio

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1. Turn the speaker ON
2. Press and hold the Volume (-) & Bluetooth button for more than 3 seconds
3. The speaker will power off and be factory reset

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Onyx Studio 5, Onyx Studio 6, Onyx Studio 7, Onyx Studio 8, Onyx Studio 9

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1. Turn the speaker ON
2. Press and hold the Volume (+) & Bluetooth button for more than 5 seconds
3. The speaker will power off and be factory reset

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","Answer__c":"

Onyx Series

\n

Note: This action will erase all settings and Bluetooth data from the device. You will be required to pair and connect to your devices again after this action is done. 

\n

 

\n

\n

Onyx

\n

1. Turn the speaker ON
2. Press and hold the Bluetooth & Power button for more than 3 seconds
3. The speaker will power off and be factory reset

\n

\n

 

\n

\n

Onyx Mini, Onyx Studio 2, Onyx Studio 3, Onyx Studio 4

\n

1. Turn the speaker ON
2. Press and hold the Volume (+) & Phone button for more than 3 seconds
3. The speaker will power off and be factory reset

\n

\n

 

\n

\n

Onyx Studio

\n

1. Turn the speaker ON
2. Press and hold the Volume (-) & Bluetooth button for more than 3 seconds
3. The speaker will power off and be factory reset

\n

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Onyx Studio 5, Onyx Studio 6, Onyx Studio 7, Onyx Studio 8, Onyx Studio 9

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1. Turn the speaker ON
2. Press and hold the Volume (+) & Bluetooth button for more than 5 seconds
3. The speaker will power off and be factory reset

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","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka2Kd000000QeCNIA0"},"Title":"Onyx Studio 9: Software Update Release Notes","Id":"ka2Kd000000QeCNIA0","ArticleNumber":"000052550","Question__c":"Onyx Studio 9: Software Update Release Notes","Process__c":"

Onyx Studio 9

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Software Update Release Notes

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------------------------------------------------------------------------

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Version:  2.9.0

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Release Date: August 19th, 2025

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Release Media: OTA (over the air) Automatic Update through HK One App

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What’s New

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1. Performance and general software improvement

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","Answer__c":"

Onyx Studio 9

\n

Software Update Release Notes

\n

------------------------------------------------------------------------

\n

Version:  2.9.0

\n

Release Date: August 19th, 2025

\n

Release Media: OTA (over the air) Automatic Update through HK One App

\n

 

\n

What’s New

\n

1. Performance and general software improvement

\n

 

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To ensure the best sound experience, the battery performance of the Onyx Studio 9 is adjusted under the following conditions:

1. The speaker is in battery mode and the battery level is below 30%.

2. The music volume is at or above 50%.

To charge your device, try plugging in the AC cable or lowering the music volume.

","Answer__c":"

To ensure the best sound experience, the battery performance of the Onyx Studio 9 is adjusted under the following conditions:

1. The speaker is in battery mode and the battery level is below 30%.

2. The music volume is at or above 50%.

To charge your device, try plugging in the AC cable or lowering the music volume.

","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000WPCVAA4"},"Title":"Why did I fail to update my product in the Stereo Boost Pairing mode?","Id":"ka25d000000WPCVAA4","ArticleNumber":"000044782","Question__c":"Why did I fail to update my product in the Stereo Boost Pairing mode?","Process__c":"

An unstable internet or connectivity might cause software updates to fail during the Stereo Boost Pairing mode.

Press and hold the "Bluetooth" button to quit the Stereo Boost Pairing mode, and update the speaker independently.

","Answer__c":"

An unstable internet or connectivity might cause software updates to fail during the Stereo Boost Pairing mode.

Press and hold the "Bluetooth" button to quit the Stereo Boost Pairing mode, and update the speaker independently.

","ArticleType":"How_Tos__kav"}]}